Return Policy
At Pawdrix, we want you to be 100% happy with your purchase.
Returns accepted within 30 days of delivery
We cover:
✅ Damaged items
✅ Defective items
✅ Wrong item received
How to return:
Email us with your order number
Send a photo of the item
We will send a replacement or full refund — your choice
Refunds processed within 3-5 business days
We do not cover:
❌ Return shipping costs for buyer's remorse
❌ Items returned after 30 days